General Information

How to Contact the KPC

Thank you for visiting the Kansas Payment Center web site. We are available online 24 hours a day.

You may also call us toll free at: 1-877-KPC-KPCC (1-877-572-5722). Hearing impaired callers using a TTY device will be connected to a Customer Service TTY phone; there will be a brief pause while the connection is being completed. Customer service representatives are available Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time, except state holidays. An automated voice menu—the IVR (interactive voice response) system—is available 24 hours a day, seven days a week. Employers, click here for more information.

Please call if you need to:

• Report  a lost or stolen check*

• Report an address change

• Report Social Security number information

• Obtain payment information*

• Enroll in Direct Deposit*

• Apply for a NOW Visa Debit Card*

• Enroll in the Electronic Payment System (KPCpay)*

*You will find information or forms for this topic on the KPC web site, too.

All calls may be monitored and callers may randomly be asked to participate in a customer satisfaction survey to ensure we are providing quality service.