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If You Receive Support

Direct Deposit Information

What is direct deposit?

“Direct deposit” means that any support payment you receive at the KPC is deposited directly into your checking or savings account instead of being mailed to you in a paper check. You may choose any bank (including a credit union) where you have an existing checking or savings account.


What are the advantages of direct deposit?

Speed. You no longer have to wait for the Post Office to deliver your check—or worry if bad weather delays the mail. If you move, KPC checks will not have to catch up with you through the mail—they’ll be safely in your bank account.

Safety. Because there is no paper check, your support money cannot be stolen from your mailbox or from you while you are carrying it.

Convenience. You do not have to make a trip to the bank to deposit the support check, or pay a check-cashing fee if you don’t deposit it.

Security. We hope it never happens, but sometimes a natural disaster like a flood or tornado can turn life upside down. With direct deposit, as long as you have access to your bank account, you know your support money is available to you, even if you relocate suddenly.

And more. If you choose an interest-bearing account, your support deposit can go to work earning interest for you as soon as your bank credits the deposit to your account. And if your bank account includes a debit card or ATM card, you automatically have those conveniences, too.

Plus... The KPC is supported by your state and federal tax dollars. Direct deposit helps the KPC eliminate the cost of paper checks, postage, and keeping track of checks that people lose or never cash. In the long run, direct deposit saves you tax dollars.


How does direct deposit work?

When a payment is applied to any of your support case(s), the KPC sends the money electronically to your bank instead of mailing you a check. Normally your bank will credit your account with the money a few days after the KPC applies the payment to your case(s)—check with your bank if you need to know exactly when that will be.


Is there anything I should know before I sign up for direct deposit?

If you choose direct deposit, it will apply to all support payments you receive from the KPC, no matter how many cases you have. When you send in the direct deposit form, please allow at least 14 days for the direct deposit to take effect. If the KPC has any money to send you before the direct deposit takes effect, it will not be held or delayed at the KPC. Generally, it will be sent to you in a paper check through the mail. If your mailing address is changing and you are worried about a mail delay, please call the KPC during regular business hours for help.

What if I move or change banks?

If you have a new mailing address, you need to contact the KPC right away to give us your new address. That is in case we need to mail you anything, including support payments when a direct deposit fails. Click here if you need to change your address.

Support payments will continue to be deposited into the bank account you named unless you make a change in your direct deposit instructions or the account is closed. If you change banks or want to change the account where direct deposits are going, please fill out a new direct deposit form (link below). If we try to deposit a payment in an account that has closed, the bank will refuse it. If your bank refuses a direct deposit for any reason, that support payment and all future support payments will be mailed to you by paper check. Be sure that the KPC always has your current mailing address.

You can also change from direct deposit to the KPC NOW debit card—if you are interested, please read the information under Debit Card Information.

Are there limits on what kind of bank or account I can use for direct deposit?


You must be one of the named owners of the account. You may use either a personal checking or savings account. KPC direct deposits cannot be made to CDs (certificates of deposit), commercial accounts, or other specialized accounts. KPC direct deposits cannot be split between accounts.

Regular US banks and credit unions are most commonly used for direct deposit. A money market account that is set up through a brokerage firm also may qualify, if you are allowed to write checks from that account. The place where you bank must be able to handle deposits that come through the Federal Reserve ACH (Automated Clearing House), and it must be a US or US-affiliated financial institution. If you are not sure that the account you want to use meets the requirements for direct deposit, ask the place where you bank or call the KPC—to save time, have a blank check on hand when you call.

The authorization form for Direct Deposit asks you to attach a voided, blank check. That check must have all account information, including your name and address, pre-printed on the check. “Starter” checks for new accounts cannot be used because they do not have enough pre-printed information. Instead, take the Direct Deposit authorization form to your bank and have your banker fill in the account information for you.

SIGN UP FOR DIRECT DEPOSIT TODAY

View a Printable Authorization Form for Direct Deposit - Fill out and mail this authorization form.

Vea una forma imprimible de la Autorización. Depósito Directo - Llene y envíe esta forma de la autorización.

If you need help or have questions about signing up for Direct Deposit, call the KPC toll free number, 1-877-572-5722. KPC representatives are available Monday through Friday from 8:00 a.m. to 5:00 p.m., Central Time (except state holidays).


 
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